Can i get virgin broadband

Read our helpful guide on how to choose your broadband provider or start comparing broadband packages today. Your results. Broadband menu. Virgin Media Broadband Deals Compare cheap broadband deals for your home Your postcode We require this so we can show you the offers available in your area.

Compare deals. This one connects to your Virgin TV box and allows you to set and manage your recordings Wi-fi on the Tube - Stay connected to the Wi-fi on the London Underground Customers can also take out extras on top of their broadband packages, for an additional cost.

Virgin Media bundles Virgin Media also offers customers the option to bundle their broadband in with TV packages and a landline phone. However, homes that have had Virgin Media installed previously can use the firm's QuickStart self-install, which lets you get started in just a few simple steps. If you're able to use the QuickStart option, you'll receive all the equipment you need via courier or click and collect, with QuickStart packs usually sent within three working days for the UK mainland, or within four working days if you live in Northern Ireland.

For engineer visits, you'll be able to choose your date when you place the order, usually within around 14 days. Once at your home, it should take between 30 minutes and two hours to get things up and running. Virgin Media's Super Hub wireless router is the fastest and most advanced wireless router on offer from the provider. It's capable of connecting up to 20 devices at once with wireless speeds up to seven times faster than the UK average, depending on your package.

It takes advantage of the 5GHz frequency, which is more advanced and less congested than the 2. This means you can game, stream and download wirelessly without worrying as much about slowdown. If you're using the QuickStart service, your Virgin Media router should be very easy to get up and running, as you'll just need to plug in a few cables. You can find specific steps for each model of router on the Virgin Media website. The provider offers a range of services to help keep your browsing safe, including advanced parental controls and tough anti-virus and anti-malware software.

The provider's 'Switched on Families' suite of services helps ensure your family is safe online, whether this is at home or when you're out and about. There's also an interactive guide on its website to help you understand the options available and how best you can protect your kids, whatever age they are and whatever content they want to view.

When you're at home, Virgin Media Web Safe protects any device that's connected to your network. This can protect you when you're shopping online or using banking services by blocking fake and fraudulent sites, as well as protecting against viruses.

It's included for free with all broadband packages. F-Secure SAFE services extend protection to up to five devices, including mobile phones, tablets, PCs and Macs to keep you safe from viruses, fraudsters and theft wherever you are. If you have any questions or issues with Virgin Media, or want to discuss your account, there are several ways you can do this.

There are a number of ways to contact Virgin Media customer service. In addition to a wide range of online FAQs, you can get assistance over the phone or via live web chat. Virgin Media customer service can be reached by phone on from any number, of by dialling on a Virgin Media landline. Customer service agents are available from 8am until 9pm Monday to Friday, between 8am and 8pm on Saturdays, and from 8am until 6pm on Sundays. If you're experiencing an issue with your broadband, you can also contact the firm's live chat team Monday to Friday from 7am until 11pm, or 8am until 8pm on weekends.

This service can be found on Virgin Media's website. We use cookies and similar technologies. You can use the settings below to accept all cookies which we recommend to give you the best experience or to enable specific categories of cookies as explained below.

Find out more by reading our Cookie Policy. Virgin Media broadband deals. Enter your address to start comparing Virgin Media deals available to you:. Why choose Virgin Media? About Virgin Media Founded by Richard Branson in , Virgin Media is one of the leading providers in the UK broadband market, supplying some of the fastest internet speeds available thanks to its own dedicated cable network.

Our broadband comes with Web Safe included, giving you the option to block access to unsuitable or potentially fraudulent sites. We take internet safety very seriously at Virgin Media. We know you value online safety as much as fast broadband speeds, which is why we strive to make sure you have all the tools for both. Our internet safety and parental control tools aim to give you a peace of mind so that you can enjoy our super-fast broadband - worry free.

Keeping children safe online is something that is extremely important to both Virgin Media and our customers so we have numerous measures in place in order to keep your surfing as safe an experience as possible. With Virgin Media Internet Security installed on your devices, you get anti-virus protection against malware and phishing scams that try to harm them and steal personal information.

Keep your protection up to date and stay web safe with Virgin Media. Banking, shopping, browsing and more — whatever you love to do online, award-winning security experts Virgin Media Internet Security have the tools to help you do it in confidence, wherever you access the internet.

Your price will not increase during the minimum period except for broadband only packages. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details. What is a minimum period? When you take any services from Virgin Media you will be committing to taking that service for a minimum amount of time e. Virgin Media call this a minimum period, minimum term or minimum commitment period but they mean the same thing.

Please check your basket for details of the minimum period that applies to the services you have chosen. What if I cancel or move home? If you cancel during the minimum period, you may need to pay an early disconnection fee, including when you move to a property outside of the Virgin Media Network area — this is because you will be asking to cancel your services early.

The Virgin Media network does not cover all of the UK — please use our postcode checker here to check availability. You can find more details on the early disconnection fee and process by visiting the Legal Stuff section of the website here.

For the full terms and conditions please click here. You may choose to receive a paper bill instead. If you choose a paper bill, we may charge you an additional amount for this service, which we will tell you about when you request the change.

Payment may be required in advance. Your first Virgin Media bill includes the charge for the month you join Virgin Media from the day you join , plus one month in advance. Calls may be monitored. Further terms and conditions apply. See sections below for more Legal Stuff. See terms and conditions. Virgin Media Equipment remains property of Virgin Media. SIM: Separate contracts and terms and conditions apply to your broadband and mobile services.

Weather: Satellite and aerial signals can be affected by extreme weather. See virginmedia. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia. Call costs from other networks and mobiles vary. Virgin Media QuickStart: Only available for broadband to properties that are currently serviceable and have had Virgin Media services previously.

Virgin Phone installation will take longer. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is present and setup has been completed. Virgin Fibre customers: the app will work on a device where setup has been completed using My Virgin Media account details. Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. For setup: Mobile data connection required for Virgin Mobile customers.

Internet mobile data or WiFi connection required for Virgin Fibre customers. UK only. Experience varies by location and number of users. Terms and conditions apply. For more information about when legal remedies are available to you visit Citizens Advice. Includes O2 mobile SIM with unlimited minutes, texts and data. See o2. If you cancel your service during your minimum term an early disconnection fee may apply. If you upgrade any part of the service, standard pricing will apply to that upgrade but we will discuss this with you at the time.

Virgin Media may withdraw or amend the pricing if you change any part of your package. This offer maybe withdrawn at any time and cannot be used in conjunction with any other offer unless stated by Virgin Media. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount.

If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Premium add-ons such as Sky Sports are available at extra monthly cost. Bigger Volt bundle : New customers only. Bigger bundle : New customers only.

Premium add-ons such as Sky Cinema are available at extra monthly cost. Big bundle : New customers only. Minimum term applies to your broadband service, check basket for details.

Average download speed Mbps and Talk Weekends. Average download speed Mbps and Talk More Weekends. M50 Fibre Broadband : New customers only. M50 Fibre Broadband average download speed 54Mbps. M Fibre Broadband : New customers only. M Fibre Broadband average download speed Mbps. Average download speed Mbps. New customers only. Gig1 Fibre Broadband average download speed Mbps.

Subject to 18 month minimum term. Prices may increase at any time during the contract. This price is on top of your existing Virgin Media cable services monthly subscription cost.

Service usually upgraded in 48 hours, but in the case of exceptional services may take up to five working days. TV channels: Channel line-ups are subject to regional variations. TV packs currently exclude some Teletext services. ITV HD is subject to regional variation. Number of inclusive HD channels depends on package. Maximum 5 compatible devices per account can watch TV, and only 2 devices can stream at any one time. Only one Sky service can be streamed at a time.

Other content restrictions apply. Sky Sports apps: Only available via the Sky Sports website or apps for selected iOS and Android mobiles and tablets to customers who subscribe to these channels. Maximum 6 devices. Only available on iOS 11 and above, and Android 5. Selected content may not be available to view. Separate terms and conditions apply to the Sky Sports apps and websites.

Purchases must be made on the website or TV box. View content on up to 5 registered devices. Max 2 devices can stream content simultaneously. Stream and download in UK only.

Box-to-box streaming: Powerline may be required to connect TV boxes to home network, subject to your household electrics supporting the required network speed. Once rented, content available for 48 hours. All rights reserved. We may share this information with third parties in an aggregated form. This will not personally identify you.

This aggregated data may be used by those third parties for marketing purposes. Not all services and apps are available via Search. Search will only bookmark content available on TiVo platform. Netflix: Netflix subscription required at extra cost.

Amazon Prime Video: Amazon Prime subscription required. Offers require you to pay by Direct Debit and use eBilling. M Fibre Broadband: New customers only. M Fibre Broadband: Minimum term applies to your broadband service, check basket for details. Speeds refer to download speeds unless stated otherwise. External factors may impact speed. Our ultrafast speeds are Mbps and above. Home environment, device limitations, number of users and time of day may affect WiFi performance. Acceptable use policy applies.

UK's fastest widely available broadband : Virgin Media M Fibre Broadband avg Mbps vs widely available provider download speeds, for verification see virginmedia. Gig1 Fibre Broadband avg 1,Mbps is available in selected areas.

Terms apply. Unlimited broadband : No traffic management and no monthly data usage cap. External factors can affect speed. Available to Virgin Fibre customers on max 7 registered devices. WiFi connection required. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May Users can change their settings at any time in My Virgin Media. Web Safe is not automatically turned on for customers joining before this date.

Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online.

Virgin Media accepts no responsibility for personal online activity. WiFi on the London Underground : Activation required. WiFi services available in station only. Virgin Mobile customers: the app will work in a device where a Virgin Mobile SIM is present and setup has been completed.

Plus it will work with Hub 4 very soon. It is not always possible to guarantee that we will be able to offer this app on every device, platform and operating system version or variant.

Gig1 Availability : Available in selected areas only — use our postcode checker to see if available in your area yet. Only available to customers on M50 broadband and above.

Customers will receive enhanced firmware features for their Hub version 3 and 4 older Hubs will need to be upgraded at no extra cost and initially one WiFi pod.